Scheduling
Manage appointment reminders and automated patient follow-ups.
Appointment Reminders
Automatic Reminders
Configure automated reminders that send at specified intervals:
- 1 week before appointment
- 48 hours before appointment
- 24 hours before appointment
- Day of appointment
Manual Reminders
Send ad-hoc reminders from:
- The appointment calendar view
- Individual patient records
- Scheduling queue
Reminder Settings
Timing Configuration
| Setting | Options |
|---|---|
| First Reminder | 7 days, 5 days, 3 days before |
| Second Reminder | 48 hours, 24 hours before |
| Final Reminder | Day of, 2 hours before |
Channel Preferences
Respect patient communication preferences:
- SMS preferred
- Email preferred
- Multiple channels
- Portal only
Confirmation Workflow
Enable appointment confirmations:
- Patient receives reminder with confirm/cancel options
- Patient responds via preferred channel
- System updates appointment status
- Staff notified of cancellations
Follow-up Scheduling
Automate post-appointment follow-ups:
- Post-visit surveys
- Follow-up care reminders
- Prescription refill reminders
- Preventive care scheduling
Calendar Integration
HealthTalk integrates with:
- Practice management systems
- EHR scheduling modules
- External calendar systems (via API)
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