Products Overview

MEDrecord offers a suite of integrated healthcare technology products designed to improve patient care, streamline operations, and ensure regulatory compliance.

Product Portfolio

Our products work together as a unified ecosystem, sharing authentication, data, and compliance frameworks.

Patient Engagement

• HealthTalk - Secure patient communication platform

Operations

• Helpdesk - Internal support and ticketing system
• AI Agents - Intelligent automation for healthcare workflows

Infrastructure

• Gateway - API Gateway with HMAC authentication
• EHR Platform - Core Electronic Health Record system

Integration Architecture

All products integrate through the Gateway, which provides:

• Unified Authentication - Single sign-on across all products
• Tenant Isolation - Multi-tenant architecture with strict data separation
• Audit Logging - Comprehensive audit trails for compliance
• HMAC Security - Cryptographic request validation

Compliance

All products are designed to meet:

• ISO 13485 (Medical Device Quality)
• ISO 62304 (Medical Device Software Lifecycle)
• NEN 7510 (Dutch Healthcare Information Security)
• GDPR (Data Protection)

See Compliance for detailed documentation.

Resources